プライバシーポリシー

Last Updated: 08/22/2023

私たちは、お客様がご自身に関する情報がどのように使用および共有されるかを気にされていることを承知しており、お客様の信頼に感謝しています。このプライバシー ポリシーは、Revolve Group, Inc. とその子会社 (Eminent, Inc. (DBA Revolve Clothing および DBA Superdown)、FWRD, LLC, LLC、Alliance Apparel Group, Inc. (総称して「当社」) がどのように行われるかを説明します。 「当社」または「当社の」）は、お客様が当社の Web サイト、ネットワーク、アプリケーション、モバイル アプリケーション、オンライン サービス、および当社が提供するその他のサービス (「サービス」) を使用するとき、またはその他の方法で当社とやり取りするときに、お客様に関する情報を収集、使用、共有します。
If you are a California resident, please see the "Note to California Residents" section below.

What information do we collect about customers?

お客様が提供する情報

登録情報およびプロフィール情報
弊社では、お客様がアカウントを作成、注文、又はスタイリストの予約を求める際に、お客様の氏名、電子メールアドレス、電話番号、支払い情報、請求先住所および配送先住所、人口統計学的情報、その他のお客様が提供することを選択する情報を求めます。
支払い情報
When you make a purchase, we will collect that payment card information. Depending on your chosen payment option, we may use a third-party service provider that handles payments for us and will receive your payment card information.
コミュニケーション
If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Service team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send us, and other information you may choose to provide. We may also record your calls with our Customer Service team to handle your inquiry and for training, research and product development purposes.
Other Information You Chose to Provide
We collect other information you provide us. For example, when you use a virtual try on feature, we collect and process data from the images you provide through our service provider yRuler, including data that could be construed as a scan of your hand or face geometry. We collect and process this data for the purposes of assisting you in virtually trying on jewelry, sharing with others the images of you virtually trying on jewelry, and deciding whether to complete a purchase. yRuler stores this data on behalf of Revolve for up to thirty (30) days after you submitted an image for this feature. After thirty (30) days, this data is destroyed, unless we or yRuler are otherwise required by law or legal process to retain the data.

お客様が弊社のサービスを利用される時に収集する情報

位置情報
When you use our Services, we receive your general location information (for example, your internet protocol ("IP") address may indicate your more general geographic region).
デバイス情報
We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
利用情報
お客様による弊社のサービスのご利用方法を理解して改善することができるよう、弊社では自動的にお客様と弊社サービスとのやりとり、たとえばお客様が閲覧したページやコンテンツ、検索履歴、購入履歴、アクセスした日時などに関する情報を受領します。
Information We Infer
We may derive information or draw inferences about you based on information we collect about you. For example, based on your browsing or purchasing activities, we may infer your purchasing preferences, and based on your IP address, we may infer your approximate location.
クッキーおよび類似した技術による情報
We and third-party partners collect information using cookies, pixel tags, or similar technologies. For example, we may us pixel tags to recognize and alert you, if you leave items in your shopping cart. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser's "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential. For more details on our use of Cookies, and how to disable them, please see our クッキーポリシー.
ユーザーフィードバック
お客様が弊社サービスを利用する時、弊社では、お客様が投稿する評価やレビューに関する情報を受領します。

Information we receive from third parties

サードパーティーからの情報
If you choose to link our Services to a third-party account, we may receive information about you, including your profile information, and your use of the third-party account. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
その他のサードパーティー
弊社は人工統計学的データなどのお客様についての追加情報やデータをマーケティングパートナーなどのサードパーティーから受領して、弊社がお客様について有する他の情報と組み合わせる場合があります。

How do we use the information we collect?

  • To process and deliver purchases, returns, and backorders
  • To send you security alerts, shipping notifications, and other administrative messages, to provide customer support, and for marketing purposes, such as to send you information about products, promotions, surveys, news, and events that we think may interest you.
  • To customize our Services and product offerings to present you with tailored content, such as (i) remembering your information so that you will not have to re-enter it during your visit or the next time you visit our website(s); (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our Services and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on our website(s);
  • トレンド、利用状況、活動などを記録、分析し、弊社のサービスおよび製品の提供を改善すること。
  • To provide, maintain, and improve our products and Services, including customer service, including to create and manage an account on our Services;
  • お客様が弊社のサービスを介して購入された内容を記録すること。
  • 弊社サービスを介してお客様が弊社ソーシャルメディアページなどでコメントを投稿して弊社と通信することができるようにすること。
  • To facilitate the connection of third-party services or applications, such as social networks;
  • 取り引きや支払いを容易にすること。
  • To protect against fraud and unauthorized transactions, including by identifying potential unauthorized users and/or hackers; and
  • 利用規約またはその他の法的権利行使を含むコンプライアンスの目的。適用法令および規制によって提出を求められた場合。訴訟手続または政府機関によって要求された場合。

How do we disclose customer information?

提携会社および子会社

弊社は本プライバシーポリシーに記載された目的のために、お客様の情報を提携会社や子会社に開示する場合があります。

業者とサービス提供会社

弊社では受領した情報を弊社サービスの提供に関連して使用する業者やサービスプロバイダーと共有する場合があります。

第三者機関アプリ統合

If you connect a third-party application to our Services, we may share information with that third party.

アナリティクスパートナー

Google Analyticsなどの分析サービスを使用して、特定の分析データを収集および処理します。 これらのサービスは、他のWebサイト、アプリ、およびオンラインリソースの使用に関する情報も収集する場合があります。 Googleの慣行については、次のURLからご確認ください。https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

広告パートナー

We work with third party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different websites and online services. For more information about interest-based ads, and to learn about options for opting out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices or, if you are in the EU, www.youronlinechoices.eu/. You can also access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.

Aggregated or De-identified Form

We may make certain automatically-collected, aggregated, or otherwise de-identified information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users' interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.

法律の義務と類似する開示

We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (i) comply with law enforcement requests and legal process, such as a court order or subpoena or other lawful requests by public authorities, including to meet national security or law enforcement requirements; (ii) respond to your requests; or (iii) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.

合併、売却、その他の資産の譲渡

弊社では弊社が別の企業に買収・合併されたり、弊社がその資産の一部または全部を売却、清算、または譲渡するような企業取引の検討、交渉、または締結に関連してお客様の情報をサービスプロバイダー、顧問、取引の可能性のあるパートナー、その他のサードパーティに譲渡する可能性があります。 これらの事象の後のお客様情報の使用は、該当する情報が収集された時点で有効な本プライバシーポリシーの条項によって規定されます。

同意

We may also disclose your information with your permission or at your direction.

Your Privacy Rights and Choices

Baseline Rights

Depending on your jurisdiction and subject to certain limitations, you have the following rights with respect to the personal information we process about you: 

  • Request a copy of the personal information Revolve holds about you (including as necessary to support your right of data portability),
  • Request to know information about the categories of personal information we process about you,
  • Request that Revolve correct your data,
  • Request that your data be deleted, and
  • Withdraw consent for any processing where we have requested your consent.

    If you would like to exercise any of these rights, you may submit your request at https://preferences.revolve.com/privacy(opens in a new tab). If we deny your request, you may appeal our decision by contacting us at privacy@revolve.com(please put “APPEAL” in your subject line). If you have concerns about the results of an appeal, you may contact the attorney general in the state where you reside.

Opt Out of Targeted Advertising, Sharing, and Sales

As described in the Advertising Partners section above, we engage third parties to help serve you targeted advertisements on other properties. Some of these activities may be considered "sales" or "sharing" of your personal information or "targeted advertising" under certain privacy laws. We may also share your email address to help us perform targeted advertising on other platforms.

You have the right to opt-out of targeted advertising, sharing, and sales of your personal information by using the following link:Privacy Choices (opens in a new tab) or you may opt out of cookie-based disclosures by visiting our Services with a legally-recognized opt-out preference signal enabled (such as the Global Privacy Control).

Account Information

You may manage and update your information or close your account by emailing us at privacy@revolve.com.

マーケティング・コミュニケーション

弊社のブランドによって送信されるマーケティングのEメールを受信したくなければ、これらの電子メールの末尾に必ずある配信停止リンクをクリックしてください。 マーケティングの電子メールを受信しないオプトアウトをしても、購入の領収書、配送に関する情報、またはお客様のアカウントに関する電子メールなど、他の種類のメッセージを受信する場合があります。

Please review our Text Messaging Program Terms & Conditions for more information about managing text messages received from one of our brands.

米国以外の国

The information we collect about you may be transferred to, and accessed from within, the United States and other countries, as permitted by applicable law. These other countries may not offer the same level of data protection as your home jurisdiction. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it. If you are in the European Economic Area ("EEA"), Switzerland, or the United Kingdom (“UK”), please see the "Note to Individuals in the EEA, UK and Switzerland" section below.

Children's privacy

We do not knowingly collect, maintain, or use personal information from children under 16 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at privacy@revolve.com.

Data security

We use certain safeguards that are intended to secure Personal Information that we process in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

Contact information

Eminent, Inc. is the entity responsible for the processing of your information as described in this Privacy Policy. If you would like to exercise your rights please submit your request athttps://preferences.revolve.com/privacy or by email at privacy@revolve.com. 当社のプライバシー慣行、個人情報の使用および開示に関するお客様の選択肢について懸念がある場合は、次のアドレスに電子メールでご連絡ください。privacy@revolve.com, または書面にてこちらまでお送りください:

Revolve Group, Inc.

Attn: Legal Department
12889 Moore Street
Cerritos, CA 90703
Phone: 1-888-442-5830 International: +1-562-926-5672

If you are in the EU, you may also contact our representative at:

Bird & Bird GDPR Representative Services SRL
Avenue Louise 235
1050 Bruxelles
Belgium
EUrepresentative.revolve@twobirds.com

Notice of changes

弊社では適宜本プライバシーポリシーを変更する可能性があります。 変更をする場合は、本ポリシー冒頭部の日付を改訂することによりお客様に通知をします。場合によっては追加の通知を提供する場合もあります（ホームページへ追記、またはお客様に通知を送付等）。 弊社では、お客様が本サービスにアクセスをするたびに、またはその他の方法で弊社とやりとりをするたびに、弊社の情報慣行および利用可能な選択肢について最新情報を得るよう、弊社のプライバシーポリシーを見直すことをお勧めいたします。

Note to California residents

This section provides details about rights afforded to California residents under the California Consumer Privacy Act (or "CCPA"), and supplemental details about the personal information we collect about California residents.

In the last 12 months, we collected the following categories of personal information: identifiers (such as name, contact information and device identifiers); commercial information (such as items purchased); internet or other network activity information (such as browsing behavior and other usage data); approximate location data; inferences (such as purchasing preferences and approximate location); demographic data (such as gender); audio, electronic, visual or similar information (such as customer support call information); and other personal information (such as product feedback or payment method information). For more details about the personal information we collect, including the categories of sources, please see theWhat Information Do We Collect About Customers section above. We collect this information for the business and commercial purposes described in the How Do We Use the Information We Collect section above. We share this information with the categories of third parties described in theHow Do We Share Information section above. Further details on our sharing are provided below:.

Categories of Personal Information Categories of Recipients with Whom Information May Be Shared
  • Identifiers (such as name, contact information and device identifiers)
  • Commercial information (such as items purchased)
  • Internet or other network activity information (such as browsing behavior and other usage data)
  • Approximate location data
  • Inferences (such as purchasing preferences and approximate location)
  • Demographic data (such as gender)
  • Audio, electronic, visual or similar information (such as customer support call information)
  • Other personal information (such as product feedback or payment method information)
  • Affiliates and subsidiaries
  • Analytics companies
  • Cloud storage providers
  • Communications providers
  • Fraud prevention providers
  • Fulfillment partners
  • Marketing and advertising partners
  • Payment processing companies
  • Providers of third-party app integrations
  • Webhosting providers

Subject to certain limitations, the CCPA provides California residents the right to request to know more about the categories or specific pieces of personal information we collect, use, disclose and sell, to request to delete their personal information, to opt out of any sales that may be occurring, and to not be discriminated against for exercising these rights.

We do use third-party cookies and related technologies to send targeted ads, and this may be deemed a "sale" under the CCPA. Based on that interpretation, in the preceding 12 months, we have “sold” the following categories of personal information to the following categories of third parties:

Categories of Personal Information Category of Third Parties
  • Identifiers (such as device identifiers)
  • Internet or other network activity information (such as browsing behavior and other usage data)
  • Marketing and advertising partners
  • Analytics partners

To opt-out of these "sales," use the following link: Privacy Choices. We do not knowingly sell personal information about consumers under the age of 16. You can also opt out of cookie-based "sharing" or "sales" activities by visiting our Services with a legally-recognized universal choice signal enabled (such as the Global Privacy Control). Please note that, depending on which legally-recognized opt-out preference signal you use, our processing of the signal may be limited to the specific browser or device that you are using. You may need to renew your opt-out choice if you use a different browser or device to access our Services, or if you clear your cookies.

California residents, and authorized agents on their behalf, may request access to or deletion of their personal information by submitting their requests athttps://preferences.revolve.com/privacy or by emailing us at privacy@revolve.com. We will verify your request by asking you to provide information that matches information we have on file about you, such as your name, email address, order history, etc. You can also designate an authorized agent to exercise these rights on their behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly. We do not knowingly collect sensitive personal information. However, any of this information that you voluntarily provide will not be processed for a purpose other than as permitted by the law without right to limit

Notice of Financial Incentives: We offer various financial incentives from time to time. For example, we may provide discounts, coupons, or other benefits to customers who sign up to receive our marketing emails or text messages. When you participate in a financial incentive, we collect personal information from you, such as identifiers (like your email address or phone number) and commercial information (like your purchase preferences and interests or purchase history). You can opt into a financial incentive by following the sign-up or participation instructions provided, and, for any ongoing benefits, you have the ability to opt-out at any time, such as by following the unsubscribe instructions in our promotional emails and text messages or contacting us atsales@revolve.com. In some cases, we may provide additional terms and conditions for a financial incentive, which we will provide to you when you sign up. The value of your personal information is reasonably related to the value of the offer or discount presented to you.

Note to individuals in the eea, uk and switzerland

If you are in the EEA, UK or Switzerland, you have certain rights and protections under the law regarding our processing of your personal data. Please see the sections below for more details,

Legal basis for processing

弊社では個人データを以下の法的根拠に従ってのみ処理します。

必要性

弊社とお客様との間の契約に基づく責任を履行するための必要性。 例えば、お客様の注文の処理およびお客様が購入された製品の配送。

正当な利益

弊社がお客様の個人データを処理する正当な利益を有する場合。 例えば、弊社サービスまたは法的文書の変更についてお客様への通知、詐欺の予防、または弊社の製品・サービスを提供、保護、改善。 弊社はお客様の権利や利益が優先しない限り、正当な利益に依拠してお客様の個人情報の処理を行います。

同意

弊社が特定の処理活動（たとえば、マーケティングの電子メールを送付するなど）に向けてお客様の同意を依頼し、お客様が指定された方法で同意した場合。

法的義務

法的手続きの要求への対応など、法的義務でのコンプライアンスのため、処理が必要な場合がございます

Data subject requests

You have a right to request access to and receive information about the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, restrict or object to the processing of your Personal Information, have the information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place. If you wish to access or amend any Personal Information we hold about you, you may submit your request at https://preferences.revolve.com/privacy. また、過去に当社に提供したお客様の個人情報の同意をいつでも、無料で取り消す権利を持っています。個人情報を取り消す前に、お客様の意思を尊重し、合法的に個人情報の手続きを行うことをいたしません。
お客様の個人情報の処理に関し、お客様は過去のどのような同意内容でも取り下げる権利を、いつでも費用負担なく有していただけます。 今後、当社はお客様の希望を適用します。これは、お客様の同意の取り下げ前の処理の合法性に影響を及ぼすものではありません。 これらの権利を実行することを希望される場合は、でリクエストをお送りいただけます。 https://preferences.revolve.com/privacy.

Data transfers

When we transfer personal information outside of the European Economic Area, United Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer your personal information to countries which provide an adequate level of protection under applicable data protection law, we may use contractual protections for the transfer of personal information. You may contact us as specified in the "Contact Us" section to obtain a copy of the safeguards we use to transfer personal information outside of the European Economic Area, United Kingdom or Switzerland.

Data retention

当初の収集目的の必要性と同様である限り、当社はお客様情報を管理いたします。合法ビジネス目的や法律で義務付けられた場合、情報を保持し続けることがございます。保持期間は、お客様からリクエストされた、または提供するサービスや製品の種類、お客様との関係の長さ、お客様の情報を削除した際に被るサービスへの影響、法律や除斥期間によって決められた保持期間といった、様々な基準を考慮して決められます。

Questions or complaints

当社の個人情報処理に関して懸念事項がございましたら、お客様がお住まいのデータープライバシー機関に従って苦情を申し立てることができます。お住まいのデーター保護機関の詳細はこちらをご覧ください:

For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en (opens in a new tab)

For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html (opens in a new tab)

For individuals in the UK: https://ico.org.uk/global/contact-us/ (opens in a new tab)